Emergency & Disaster Preparedness


Florida Restaurant & Lodging Association has published several articles on the issue of crisis management, ranging from terrorism threats to influenza outbreaks. Below are links to these articles and recommendations to assist you in formulating a crisis management plan for your business.

Crisis Management Part 1
Crisis Management Part 2
Business Recovery
To Boil or Not to Boil
Pandemic Flu

Taking Disaster Planning to the Next Level Planning for a disaster needs to be done in advance and includes strategizing what to do before an event occurs (pre-event), during an event (event) and after the acute phase is over (post-event).

FLORIDASERT Businesses today must plan for more than just supply and demand. Hurricanes, floods, fires, terrorism and other potential hazards pose serious threats to businesses everywhere. Click here for tools and information designed to help Florida businesses stay prepared and to ensure the continued health of Florida’s economy.

Florida Power & Light: FPL is prepared for storm season and urges our customers to prepare as well. Keep your family or business safe with a plan that includes evacuation routes, special medical needs, important phone numbers and supplies.  

If a storm approaches, we encourage our customers to stay tuned to local radio, TV, newspapers and our Web site for updates and alerts. We have new ways to help you stay informed this season: Twitter, Facebook, Mobile Storm Center and our storm blog! To learn more about FPL’s storm plan and tools to help you prepare for the 2013 storm season, please click here.

Click here for AH&LA's Emergency Planning & Preparedness resources for lodging properties 

Property Protection Checklist 
Business Emergency Plan 

If you are an FRLA member and are looking for resource information not contained in these pages, please call us at 888-372-9119. Our staff experts are available to help you.

Hurricane Preparedness tips from Zenith Insurance

Are you prepared for Hurricane Season? There are steps our mutual customers can take to help ensure they can keep their doors open in the event of a natural disaster. The United States endured unparalled disasters in 2012 and 2013 including Hurricane Sandy and the devastating tornadoes in Oklahoma and Texas.

A business that cannot open as the result of a disaster loses money daily. According to the publication Business Insurance, the total for business-interruption claims for Hurricane Sandy is predicted to be from $7 to $20 billion. With so much at stake, it is critical for businesses of all sizes to integrate emergency preparedness to increase their chances to recover from a myriad of business losses including financial instability and employee displacement and loss.

If a natural disaster strikes your community...

  • How quickly will your customers be able to resume business operations?
  • Will they be able to communicate with their employees?
  • Do they know how to file an insurance claim?

Preparing for emergencies. Analyze any possible hazards that could disrupt your business operation and use this information to develop emergency and business continuity plans that can be activated during and after a crisis. Consider establishing emergency response teams within your organization.

Hazard mitigation. Find ways to strengthen all your company's physical assets to withstand disasters including buildings, machinery, furniture, computer systems and other infrastructure.  Non-physical assets such as disaster processes and plans should also be made accessible in the event of a disaster.

Responding to emergencies. A fast and effective response can determine how quickly your business will be able to recover. Train emergency teams in your business to help ensure the safety of your employees, assess damages, protect vital records and notify any affected parties

Recovering from emergencies. Activate your business continuity plan which should include checking on the safety and health of your employees. Gather your resources so that critical functions and procedures necessary to continue operations can be reactivated. Debrief your emergency teams on what transpired during the disaster and to find out where or if improvements need to be made.

Business Continuity: Bulletproof your Business

Business Continuity is an important topic and the Florida Restaurant & Lodging Association (FRLA)  wants to support its members by helping you establish your own disaster preparedness strategy. FRLA in conjunction with the Florida Division of Emergency Management, and the Florida Small  Business Development Center are providing resources for you to use to Bulletproof your Business!

Click here to download resources for emergency planning.

Helpful Links

Bed Bugs - National Pest Management Association

Florida Division of Emergency Management 

FEMA Emergency Guide for Business & Industry